Academy of Aviation

Tel: 01 837 0100
Mobile: 087 342 4045
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Ramp Services/Baggage Handling


pic ramp service 1The Ramp Services/Baggage Handling course is a 4 day interactive programme which addresses both the role and working life of a Ramp Agent. A Ramp Agent/Baggage Handler is responsible for the loading/unloading of baggage and cargo, aircraft marshalling, aircraft servicing, pushback, towing and de-icing duties. A Ramp Agent’s role is varied, exciting and hugely rewarding. Making sure aircraft operate on schedule is a vital part of airport life and it is the combination of all operational aspects including ramp services that ensure a safe and timely turnaround of an aircraft. A Ramp agent must have a full driving licence. 

Course Dates: 



All courses are conducted at our training facility in The Carlton Hotel, Dublin Airport.



The course fees include course manual, refreshments and certification on successful completion of the course.


4 Day Ramp Services/Baggage Handling Course - €325. 

A deposit of €75 is required to confirm your place on the course with the balance due one week prior to course commencement.


All AOA courses are FAS/DSP approved therefore if you are currently unemployed, the cost of your course may be funded. You will need to speak with your Employment Services Officer, your Social Welfare Job Facilitator or a Community Employment Scheme to apply for funding. You will be given a TESG form which must be completed by both parties i.e. Academy of Aviation and yourself before approval is given. They will decide if you qualify for funding and assist you with the process for application.


Modules Covered during the 4 Day Programme include:

  • Aviation – General Introduction
  • Ramp Health & Safety
  • Airport & Aircraft Familiarisation and Procedures
  • Aircraft Loading/Unloading Procedures
  • Safe Manual Handling
  • Aviation Security
  • Customer Service & Communication Skills
  • Uniform Standards
  • Interview Techniques & Skills

Start and finishing times of the day

The course commences each day at 9.30am and finishes at 3.15pm.


The Training fee includes:

  • Training Manual
  • Theoretical and practical tuition
  • Daily refreshments
  • Industry recognised certificate


In-house examinations completed on the final day of the course.

Career Opportunities

Ramp Agent role which includes baggage handling, crew transport and cargo handling in the operations sector of the aviation industry.

Course Enrolment - Online Booking

Book a place on this training course using our online booking form.


Ramp Inductiuon Course

Get In Touch

Carlton Dublin Airport Hotel
Old Airport Road, Cloghran

Tel: 01 837 0100

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