What you’ll learn?

The role and working life of a Flight Attendant


3 days


9:30AM to 16:30PM each day




The Carlton Hotel, Dublin Airport.

about the course

The Cabin Crew Induction course is a 3 day interactive course which addresses both the role and working life of a Flight Attendant. The training includes a combination of both theoretical and practical components with the latter taking place in our simulated Airbus A320 cabin mock-up. Using  the cabin mock-up ensures the most realistic learning conditions and ensures our students are confident and capable of delivering a first class service. There are tips and advice relating to industry grooming and interview to assist you on your journey to success

what you will gain?


We have partnered up with many leading aviation recruitment specialists and are the only training provider in Dublin offering a simulated experience for cabin crew/ground operations students. Our courses are conducted in an interactive and fun way, so learning new skills has never been so enjoyable.

Because we understand that all participants have different experiences and objectives for attending the course we endeavour to tailor the delivery to meet everyone’s needs.

Next course commences: DAtes TBC


Places Available

All AOA courses are FAS/DSP approved therefore if you are currently unemployed, the cost of your course may be funded. You will need to speak with your Employment Services Officer, your Social Welfare Job Facilitator or a Community Employment Scheme to apply for funding. You will be given a TESG form which must be completed by both parties i.e. Academy of Aviation and yourself before approval is given. They will decide if you qualify for funding and assist you with the process for application.

A deposit of €95 is required to confirm your place on the course with the balance due one week prior to course commencement.
The cabin crew fee also includes an AOA uniform scarf for females or tie for males.

Training Programme

Introduction to the roles and responsibilities of Cabin Crew Members

Understanding of key industry subjects (airport codes, regulatory bodies, aviation terminology)

Safety & Emergency Equipment and Procedures

Security & Dangerous Goods

Passenger Handling – Customer Care & Communication Skills

Medical Aspects and First Aid

Crew Resource Management

On-Board Service and the importance of on-board hygiene

Inside hints and tips to being successful at your interviews

Personal Presentation

Presentation of industry recognised certificates


who should attend

Our courses are specifically aimed at individuals wishing to gain employment as a flight attendant, those currently in industry wishing to develop new skills and those currently wishing to change career.