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ABOUT THE TRAINING 

The Airport Passenger Services Induction course is a 4 day interactive course which addresses both the role and working life of a Passenger Services Agent with tips and advice relating to industry interview to assist you on your journey to success.

Who Should Attend?

Our courses are specifically aimed at individuals wishing to gain employment as Passenger/Customer Services agent, those currently in industry wishing to develop new skills and those currently wishing to change career. Following successful completion of this course, former students are now gainfully employed in Passenger Services, Flight Dispatch, Security and Ramp Services positions.

UPCOMING COURSES 2016

• September 6th - 9th - Fully Booked
• September 13th - 16th - Places Available - Guaranteed Interview on final day of the course 
• October - 11th - 14th - Places Available - Guaranteed Interview on final day of the course
  
  

Where

All courses are conducted at our training facility in The Carlton Hotel, Dublin Airport.

http://www.carltondublinairport.com

Cost

The course fees include course manual, refreshments, lunch and certification on successful completion of the course.

• 4 Day Passenger Services Induction Course - €325. 

A deposit of €75 is required to confirm your place on the course with the balance due one week prior to course commencement.

• All AOA courses are FAS/DSP approved therefore if you are currently unemployed, the cost of your course may be funded. You will need to speak with your Employment Services Officer, your Social Welfare Job Facilitator or a Community Employment Scheme to apply for funding. You will be given a TESG form which must be completed by both parties i.e. Academy of Aviation and yourself before approval is given. They will decide if you qualify for funding and assist you with the process for application.

What's included during the 4 day training programme

• Knowledge and understanding of the various roles in aviation 
• Customer Care & Communication Skills
• Understanding of key industry subjects (airport codes, regulatory bodies, aviation terminology)
• Aviation Security & Health & Safety Procedures
• Inside hints and tips to being successful at your interviews
• Personal Presentation
• Presentation of industry recognised certificates

Start and finishing times of the day

The course commences each day at 9.30am and finishes at 3.15pm.

What you will gain

• An industry recognised certificate
• An understanding of what is expected from you when working in the aviation/airline industry
• The knowledge and skills for ensuring the best first impressions
• Confidence which will enable you to overcome any nervous anxiety about the recruitment process
• Grooming tuition & tips to ensure you make the best first impression
• The ability to conduct yourself effectively during your interview

The Training fee includes:

• Training Manual
• Theoretical and practical tuition
• Daily refreshments including lunch
• Industry recognised certificate 

Why you should attend

• Show the airlines/handling agents that you have taken time to research the job
• Widen the scope of your recruitment opportunities
• Increase your chances of being recruited
• Enhance your confidence

Why choose this course

We have partnered up with many leading aviation recruitment specialists and are the only training provider in Dublin offering a simulated experience for cabin crew/ground operations students. Our courses are conducted in an interactive and fun way, so learning new skills has never been so enjoyable.

Because we understand that all participants have different experiences and objectives for attending the course we endeavour to tailor the delivery to meet everyone's needs.

Course Enrolment - Online Booking

Book a place on this training course using our online booking forrm below.

About the Training

The Cabin Crew Induction course is a 4 day interactive course which addresses both the role and working life of a Flight Attendant. The training includes a combination of both theoretical and practical components with the latter taking place in our simulated Airbus A320 cabin mock-up. Using  the cabin mock-up ensures the most realistic learning conditions and ensures our students are confident and capable of delivering a first class service. There are tips and advice relating to industry grooming and interview to assist you on your journey to success.

Who Should Attend?

Our courses are specifically aimed at individuals wishing to gain employment as a flight attendant, those currently in industry wishing to develop new skills and those currently wishing to change career.

UPCOMING COURSES 2016

• August 16th - 19th - Limited Places Available
• October 4th - 7th - Places Available

Where

All courses are conducted at our training facility in The Carlton Hotel, Dublin Airport which includes a cabin mock-up of an Airbus A320 simulator enabling practical safety and service training to be conducted on-site.
www.carltondublinairport.com 

Cost

The course fees include course manual, refreshments, lunch and certification on successful completion of the course.

• 4 Day Cabin Crew Induction Course - €395.

A deposit of €95 is required to confirm your place on the course with the balance due one week prior to course commencement.
The cabin crew fee also includes an AOA uniform scarf for females or tie for males.

• All AOA courses are FAS/DSP approved therefore if you are currently unemployed, the cost of your course may be funded. You will need to speak with your Employment Services Officer, your Social Welfare Job Facilitator or a Community Employment Scheme to apply for funding. You will be given a TESG form which must be completed by both parties i.e. Academy of Aviation and yourself before approval is given. They will decide if you qualify for funding and assist you with the process for application.

What's included during the 4 day training programme

• Introduction to the roles and responsibilities of Cabin Crew Members
• Understanding of key industry subjects (airport codes, regulatory bodies, aviation terminology)
• Safety & Emergency Equipment and Procedures
• Security & Dangerous Goods
• Passenger Handling - Customer Care & Communication Skills
• Medical Aspects and First Aid
• Crew Resource Management
• On-Board Service and the importance of on-board hygiene
• Inside hints and tips to being successful at your interviews
• Personal Presentation
• Presentation of industry recognised certificates

Start and finishing times of the day

The course commences each day at 9.30am and finishes at 4.00pm

What you will gain

• An industry recognised certificate
• An understanding of what is expected from you when working in the aviation/airline industry
• Confidence which will enable you to overcome any nervous anxiety about the recruitment process
• Grooming tuition & tips to ensure you make the best first impression 
• The ability to conduct yourself effectively during your interview

The Training fee includes:

• Training Manual
• Theoretical and practical tuition
• Daily refreshments including lunch
• Industry recognised certificate
• Uniform scarf for females students
• Uniform tie for male students

Course Enrolment - Online Booking

Book a place on this training course using our online booking form below.

ABOUT THE TRAINING 

The Flight Dispatch Induction course is a 4 day interactive programme which addresses both the role and working life of Commercial Airline Flight Dispatcher. A Flight Dispatcher is responsible for gathering all relevant data pertinent to a specific departure. A Flight Dispatcher’s role involves a lot of pressure, but it is a career that is hugely rewarding. Making sure aircraft operate on schedule is a vital part of airport life and it is the Flight Dispatcher who takes this responsibility while determining the fuel requirements, load planning and the safe turnaround of an aircraft.

UPCOMING 4 Day COURSES 2016

• September 20th-23rd - Places Available - Guaranteed interview following successful completion of this course
• Where

All courses are conducted at our training facility in The Carlton Hotel, Dublin Airport.
www.carltondublinairport.com

Cost

The course fees include course manual, refreshments, lunch and certification on successful completion of the course.

• 4 Day Flight Dispatch Induction Course - €325. 

A deposit of €75 is required to confirm your place on the course with the balance due one week prior to course commencement.

• All AOA courses are FAS/DSP approved therefore if you are currently unemployed, the cost of your course may be funded. You will need to speak with your Employment Services Officer, your Social Welfare Job Facilitator or a Community Employment Scheme to apply for funding. You will be given a TESG form which must be completed by both parties i.e. Academy of Aviation and yourself before approval is given. They will decide if you qualify for funding and assist you with the process for application.

Modules Covered during the 4 Day Programme include:

• Air Law
• Aerofoil and the four forces
• Effect of Weight on the Aircraft
• Establishing the centre of gravity of the aircraft
• Introduction to aircraft load and trim documents
• Load planning
• Completing the load and trim sheet
• Co-ordination of a turnaround

Start and finishing times of the day

The course commences each day at 9.30am and finishes at 3.15pm.

The Training fee includes:

• Training Manual
• Theoretical and practical tuition
• Daily refreshments including lunch
• Industry recognised certificate

Examinations

In-house examinations completed on the final day of the course.

Career Opportunities

Flight Dispatch role in the operations sector of the aviation industry. A FULL DRINING LICENCE IS REQUIRED FOR THIS ROLE.

ABOUT THE TRAINING 

The Ramp Services/Baggage Handling course is a 4 day interactive programme which addresses both the role and working life of a Ramp Agent. A Ramp Agent/Baggage Handler is responsible for the loading/unloading of baggage and cargo, aircraft marshalling, aircraft servicing, pushback, towing and de-icing duties. A Ramp Agent’s role is varied, exciting and hugely rewarding. Making sure aircraft operate on schedule is a vital part of airport life and it is the combination of all operational aspects including ramp services that ensure a safe and timely turnaround of an aircraft.

UPCOMING COURSES 2016

September 27th - 30th - Places Available Guaranteed interview following successful completion of this course

Where

All courses are conducted at our training facility in The Carlton Hotel, Dublin Airport.

www.carltondublinairport.com

Cost

The course fees include course manual, refreshments, lunch and certification on successful completion of the course.

4 Day Ramp Services/Baggage Handling Course - €325. 

A deposit of €75 is required to confirm your place on the course with the balance due one week prior to course commencement.

All AOA courses are FAS/DSP approved therefore if you are currently unemployed, the cost of your course may be funded. You will need to speak with your Employment Services Officer, your Social Welfare Job Facilitator or a Community Employment Scheme to apply for funding. You will be given a TESG form which must be completed by both parties i.e. Academy of Aviation and yourself before approval is given. They will decide if you qualify for funding and assist you with the process for application.

Modules Covered during the 4 Day Programme include:

• Aviation – General Introduction
• Ramp Health & Safety
• Airport & Aircraft Familiarisation and Procedures
• Aircraft Loading/Unloading Procedures
• Safe Manual Handling
• Aviation Security
• Customer Service & Communication Skills
• Airside Driving Techniques - FULL DRIVING LICENCE REQUIRED FOR THIS ROLE
• Uniform Standards
• Interview Techniques & Skills
  
  

Start and finishing times of the day

The course commences each day at 9.30am and finishes at 3.15pm.

The Training fee includes:

• Training Manual
• Theoretical and practical tuition
• Daily refreshments including lunch
• Industry recognised certificate

Examinations

In-house examinations completed on the final day of the course.

Career Opportunities

Ramp Agent role which includes baggage handling, crew transport and cargo handling in the operations sector of the aviation industry.

Course Enrolment - Online Booking

Book a place on this training course using our online booking form.